What We Do to Keep You Safe
Verified Drivers
All our drivers undergo a rigorous background verification process, including identity, address, and criminal record checks to ensure your safety.
Real-Time Tracking
Track your ride in real-time and share your trip details with your loved ones for complete peace of mind.
Emergency SOS Button
In case of an emergency, you can instantly access our SOS button through the app, connecting you directly to our support team or local authorities.
Ride Details Sharing
Easily share your ride details, including driver information, vehicle number, and live location with family or friends, ensuring someone always knows where you are.
Fair and Transparent Pricing
We maintain transparent fare policies with no hidden charges, ensuring you always pay the right amount.
Driver Training
We provide safety and customer service training to all our drivers, ensuring they adhere to safe driving practices and offer you a comfortable and professional experience.
24/7 Customer Support
Our dedicated customer support team is available round-the-clock to assist you with any concerns or emergencies during your ride.
Zero Tolerance Policy
At Tez, your safety is our top priority. We have a strict Zero Tolerance Policy towards the following: Use of drugs or alcohol by drivers while on duty Discrimination or harassment of any kind Reckless or aggressive driving Verbal or physical abuse towards riders or drivers If you ever experience or witness any of the above behaviors, please report it immediately through the app or contact our 24/7 support team. We take all reports seriously and will take appropriate action, including suspension or permanent removal from the platform.